Front End Supervisor

Stew LeonardsEast Meadow, NY
20h$18 - $19

About The Position

With general supervision, the Front-End Supervisor directly supervises cashiers and their day to day activities.

Requirements

  • 1 to 3 years cashier experience, with excellent cash control
  • Great communication skills, both written and oral
  • Great customer service skills
  • Good computer skills, with basic knowledge of Microsoft Excel, Word, Outlook and HRIS system
  • The ability to delegate task and give clear directions
  • The ability to multi-task

Nice To Haves

  • Lead by example
  • Great work ethic
  • Good interpersonal skills
  • Problem solver
  • Honest
  • Flexible
  • Firm, but fair

Responsibilities

  • Ensure cashiers arrive on time
  • Ensure cashiers receive rest and meal breaks when they are due
  • Ensure cashiers are relieved at the end of their shift
  • Responsible for a register override card and provide them to cashiers when, and if, they are needed.
  • Provide technical assistance when there is a problem with the register
  • Provide feedback to department manager/assistant manager for cashier 90 day Chats and yearly Performance appraisals
  • Deliver verbal and first written warnings, with managers approval
  • WOW game
  • Attendance monitoring
  • Overcharges
  • Left behinds
  • Scanning speed
  • Cashier training
  • Produce testing (rotated among supervisors)
  • Open keys
  • Cash control
  • Facilitating cashier communication meeting
  • Update cashiers corner
  • Monitoring self-check out
  • Managing the lines
  • Ensuring maintenance of clean and organized workspace
  • Managing downtime
  • Carts (varies by location)
  • Ringing a cash register
  • Customer service
  • Catering orders
  • Covering breaks
  • Directing traffic
  • Other duties, as assigned
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