Front End Supervisor

Stew Leonard's•East Meadow, NY

1d•$18 - $19

About The Position

Stew Leonard’s, a family-owned and operated fresh food store founded in 1969, has locations in Connecticut, New York, and New Jersey. Stew’s earned its nickname, the “Disneyland of Dairy Stores” because of its country-fair atmosphere, with costumed characters and animated entertainment throughout the store that keep children entertained while parents shop. Supervisor, Front End Full Time Hourly – Estimated pay range $18 to $18.50 depending on qualifications and experience Must be at least 18 years and older Position Description: With general supervision, the Front-End Supervisor directly supervises cashiers and their day to day activities. Your day-to-day: Front End supervisors are a cashier’s main point of contact within the department. Responsible to ensure cashiers arrive on time, receive rest and meal breaks when they are due, and are relieved at the end of their shift Responsible for a register override card and provide them to cashiers when, and if, they are needed. Provide technical assistance when there is a problem with the register Provide feedback to department manager/assistant manager for cashier 90 day Chats and yearly Performance appraisals Deliver verbal and first written warnings, with managers approval Front End supervisors are responsible for one or more of the following departmental tasks: WOW game Attendance monitoring Overcharges Left behinds Scanning speed Cashier training Produce testing (rotated among supervisors) Open keys Cash control Facilitating cashier communication meeting Update cashiers corner Monitoring self-check out Managing the lines Ensuring maintenance of clean and organized workspace Managing downtime Carts (varies by location) Front End Supervisors provide assistance, when needed, in all areas of the department. Ringing a cash register Customer service Catering orders Covering breaks Directing traffic Other duties, as assigned

Requirements

1 to 3 years cashier experience, with excellent cash control
Great communication skills, both written and oral
Great customer service skills
Good computer skills, with basic knowledge of Microsoft Excel, Word, Outlook and HRIS system
The ability to delegate task and give clear directions
The ability to multi-task

Nice To Haves

Lead by example
Great work ethic
Good interpersonal skills
Problem solver
Honest
Flexible
Firm, but fair

Responsibilities

Ensure cashiers arrive on time, receive rest and meal breaks when they are due, and are relieved at the end of their shift
Responsible for a register override card and provide them to cashiers when, and if, they are needed.
Provide technical assistance when there is a problem with the register
Provide feedback to department manager/assistant manager for cashier 90 day Chats and yearly Performance appraisals
Deliver verbal and first written warnings, with managers approval
WOW game
Attendance monitoring
Overcharges
Left behinds
Scanning speed
Cashier training
Produce testing (rotated among supervisors)
Open keys
Cash control
Facilitating cashier communication meeting
Update cashiers corner
Monitoring self-check out
Managing the lines
Ensuring maintenance of clean and organized workspace
Managing downtime
Carts (varies by location)
Ringing a cash register
Customer service
Catering orders
Covering breaks
Directing traffic
Other duties, as assigned