Front-End Lead

Sendiks Fine Foods Inc•Brookfield, WI

About The Position

PRIMARY OBJECTIVE: To assist in supervising front-end functions. To contribute toward ensuring a positive shopping environment for customers and a positive working environment for employees. NATURE AND SCOPE: Emphasis in this position is assisting the Front-End Manager with supervision of front-end policies and procedures, office procedures, clerk performance, labor control and customer relations. Primary learning challenge is in supervising the cashiers and baggers, monitoring labor and understanding bookkeeping procedures as well as reviewing management reports. This position requires ongoing social skills/verbal interaction, judgment/decision making, listening skills, reading, walking, standing and the ability to work under pressure. Position functions and work hours may vary according to business needs. All assignments and work direction are provided by the Front-End Manager or person in charge.

Requirements

Lifting up to 50 lbs.
Pushing/pulling up to 200 lbs.
Equipment operation (register, scanner, scale, telephone, paging system, computer)
Walking, standing, squatting, stooping, bending, turning, reaching, grabbing, sitting
Judgment/decision making
Social skills/verbal interaction
Listening skills
Memorization
Reading, writing, math

Responsibilities

Assist in supervising front-end activity to ensure positive customer relations and accurate, prompt checkout
Assist in performing daily store accounting procedures
Assist in developing and implementing weekly work plan for Front-End
Assist in performing front-end personnel functions
Assist with reviewing reports and taking appropriate action
Assist in supervising front-end security procedures
Assist in monitoring front-end safety
Perform cashiering duties
Perform customer service duties
Bag groceries for customers
Maintain the employee lounge
Follow all store and department policies and procedures
Participate in and contribute to store management meetings