Front-End Customer Service Cashier

Sendiks Fine Foods Inc•Brookfield, WI

13h

About The Position

PRIMARY OBJECTIVE: To perform customer checkout transactions, handle refunds in an appropriate manner, answer customer questions and concerns, answer telephones appropriately and direct calls to the proper personnel. To contribute toward ensuring a positive shopping environment for customers and a positive working environment for employees. NATURE AND SCOPE: Emphasis in this position is on following front-end checkout and service counter procedures in all transactions, maintaining positive customer relations and expedient processing of all orders. This position requires register/scanner operation, proper telephone etiquette, reading, light lifting, and standing. It also requires ongoing social skills, verbal interaction, judgment/decision making; the ability to work as part of a team, attention to detail, listening skills, initiative and the ability to work under pressure. Position functions and work hours may vary according to business needs. Daily assignments and work direction is provided by the Front-End Manager or person in charge.

Requirements

Register/scanner operation
Proper telephone etiquette
Reading
Light lifting
Standing
Ongoing social skills
Verbal interaction
Judgment/decision making
Ability to work as part of a team
Attention to detail
Listening skills
Initiative
Ability to work under pressure
Lifting up to 50 lbs.
Equipment operation (telephone, scanner, register, scale, paging system, Tellermate, calculator)
Reaching, grabbing, standing, turning, squatting, stooping, bending, walking
Memorization
Writing, math