Front End Coordinator

Fresh Thyme Market•Fishers, IN

17h•Onsite

About The Position

The Coordinator team member is responsible for the efficient expedition of customer sales transactions at the front registers. This role requires maintaining proper control of cash, ensuring customer satisfaction, and safeguarding company assets. The Coordinator is expected to assist customers as needed and maintain a friendly, energetic demeanor, while adhering to all procedural guidelines. Fresh Thyme Market aims to be a trusted resource in communities, offering real people, real food at real affordable prices across the Midwest. The company seeks individuals passionate about the retail grocery market and organic products, ready to join a fast-growing environment with a 'promote from within' culture.

Requirements

High school diploma or its equivalent required
2-3 years of related retail experience
One year of management experience
Demonstrated ability to communicate to team members in the organization in a way that provides clear and precise direction
Demonstrated ability to resolve conflict and by addressing root cause issues
Demonstrated ability to manage multiple tasks
Demonstrated ability to analyze financial and statistical information and use that information to make informed decisions
Demonstrated ability to consult with customers on all areas pertaining to their department
Demonstrated ability to lead an organization that practices working safely at all times
Demonstrated ability to mentor team members in all areas of the organization including team members in hourly positions.
Successful completion of all required certifications
Serv Safe Certification

Nice To Haves

Previous experience in a natural foods industry is a plus.

Responsibilities

Ensures customers receive outstanding service through the checkout lanes
Greets customers entering store and responds promptly to customer needs.
Assists in overseeing the accurate and efficient operation of all cash registers.
Receives payment by cash, check, credit cards, gift cards, or automatic debits.
Operates cash register by passing price coded items across electronic scanner to record price, enter PLU or UPC manually, compile printed list, and display cost of customer purchases, tax, and rebates on monitor screen.
Maintains clean and orderly checkout areas and makes sure no personal items are in the area.
Assures completion of all Point of Sale (POS) transactions and the proper control of all cash at the registers.
Models exceptional, fast and friendly customer service
Reviews Customer Survey and customer feedback from previous day or week
Prepares, packages, stocks store and display merchandise appropriately
Price change compliance
Food safety compliance
Ordering of manual ordered items
Stock, rotate, and merchandise facing products according to department procedure
Ensure all inferior out of code products are not sold and removes from display
Ensures all products are accurately priced and sales prices are maintained and up to date
Provides consultation to customers when needed regarding consumer products
Execute ad set compliance including signage
Meet or exceed sales floor condition expectation in respective department
Promotes a safe work environment
Reliable and consistent attendance required
Proper usage of production planner and fresh dashboard
Other daily tasks as required

Benefits

Fresh Thyme Rewards
Weekly pay
Scheduling flexibility
Paid parental leave
Team member discount
Career growth opportunities
Competitive compensation
Incentive programs
Recognition programs
Competitive pay that reflects market standards and ensures consistency within our organization
Comprehensive benefits package for our full-time team members that includes medical, dental, and life insurance
Variety of programs designed to support our part-time members as well
24/7 Employee Assistance Program
401(k) plan with an employer match
Work-life balance
Long-term health and financial security
Continuous professional development