US Tech - Front End (Bot Developer)
About The Position
At PwC, our people in data and analytics engineering focus on leveraging advanced technologies and techniques to design and develop robust data solutions for clients. They play a crucial role in transforming raw data into actionable insights, enabling informed decision-making and driving business growth. Those in data science and machine learning engineering at PwC will focus on leveraging advanced analytics and machine learning techniques to extract insights from large datasets and drive data-driven decision making. You will work on developing predictive models, conducting statistical analysis, and creating data visualisations to solve complex business problems. Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn’t clear, you ask questions, and you use these moments as opportunities to grow. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Respond effectively to the diverse perspectives, needs, and feelings of others. Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems. Use critical thinking to break down complex concepts. Understand the broader objectives of your project or role and how your work fits into the overall strategy. Develop a deeper understanding of the business context and how it is changing. Use reflection to develop self awareness, enhance strengths and address development areas. Interpret data to inform insights and recommendations. Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements. The Opportunity As part of the People Tech & AI team you will design and build intuitive, accessible conversational bots for employee-facing experiences across Microsoft Teams and web channels. As a Senior Associate you will analyze complex problems, mentor others, and maintain elevated standards while promoting quality, secure, and inclusive solutions that align with PwC's technology standards. This role allows you to apply a rigorous engineering discipline and user-centered problem-solving while collaborating with product, UX, and engineering teams.
Requirements
- Bachelor's Degree
- At least 3 years of experience in front-end engineering, conversational UI development, or enterprise application development
- In lieu of a Bachelor's Degree, demonstrating, in addition to the minimum years of experience required for the role, three years of specialized training and/or progressively responsible work experience in technology for each missing year of college
Nice To Haves
- Demonstrating familiarity with Microsoft Teams app development
- Applying understanding of conversational UX and accessibility standards
- Operating comfortably in regulated enterprise environments
- Translating business workflows into conversational interactions
- Being familiar with bot frameworks, enterprise authentication, and cloud services
- Developing and customizing conversational UI components (Adaptive Cards, rich cards, buttons, forms) to support People Tech scenarios such as HR inquiries, policy guidance, learning pathways, and workflow navigation
- Building and deploying conversational bot experiences using Azure Bot Framework SDK and Composer, integrating Azure Cognitive Services (LUIS/Orchestrator) and enterprise channels including Microsoft Teams, Web Chat, and Direct Line
Responsibilities
- Analyze complex challenges and implement practical solutions
- Mentor junior team members and support their growth
- Apply rigorous engineering discipline in problem-solving
- Contribute to the overall success of team projects
Benefits
- PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more.
- To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
5,001-10,000 employees
