Front Desk

Impact Fitness LLC•Benton Harbor, MI

About The Position

Planet Fitness is looking for energetic, enthusiastic Front Desk Team Members who are passionate about health & fitness to join our amazing team. Our Mission: We feel a social responsibility to enable all people to enhance their lives through an affordable, high-value, non-intimidating, Judgement Free Zone®. We commit to connecting with each community we serve on a grassroots level by joining our communities with local involvement of our time and financial resources. Planet Fitness is one of the largest and fastest-growing fitness centers in North America. Our environment is engaging, positive, and fun.

Requirements

Service-oriented and able to resolve member concerns.
Basic computer proficiency.
Upbeat attitude.
Punctuality and reliability are a must.
Minimum High School Diploma or Equivalent
Initiative and strong communication skills.
Ability to work a flexible schedule, which may include nights, weekends, and holidays.

Responsibilities

Communicate with our members and TMs in person, by phone, and in writing.
Follow verbal communication. This includes communication from members, TMs, and supervisors.
Follow written communication. This includes prepared scripts for multiple member services, such as info calls, tours, cancellations, and rate reviews.
Use different types of technology to service members:
Certify in both CPR and AED training.
Perform CPR and use the AED machine.
Use and understand our exercise equipment and be able to demonstrate its use to members.
Cleaning & maintaining restrooms, locker area, showers, Black Card Spa amenities, entry way, club floor, exercise equipment.
Cleaning includes, but is not limited to, mopping, vacuuming, scrubbing, wiping, disposing of trash, and handling chemicals.
Comply with all safety & sanitization guidelines.
Other duties assigned.