Front Desk - Age Management & Aesthetics

HealthCARE Express•Texarkana, TX

21h•$15•Onsite

About The Position

Age Management & Aesthetics by HealthCARE Express is searching for reliable and energetic personalities to add to our D.O.F.I. team. Being on the front lines as the face of the company, the front desk position is a vital part of our company. We are seeking a highly organized, confidential, and communicative individual with excellent customer service skills. The ideal candidate will have experience in clinical office functions and be proficient with basic computer operating systems. This role is crucial to the growth of our organization. We value personal growth for every team member and foster a unique culture that encourages a fun work environment, including monthly themed dress-up days. HealthCARE Express operates 16 urgent care facilities, a specialty clinic, and a medical billing company, with locations across Texas, Arkansas, Oklahoma, and Louisiana.

Requirements

Highly organized
Confidential
Communicative
Excellent customer service skills
Experience in clinical office functions
Proficient with basic computer operating systems

Responsibilities

Greet patients and verify their information in the computer system.
Provide assistance and information to patients upon request.
Answer telephone calls promptly and courteously.
Monitor and ensure that clinic forms are replenished in a timely manner.
Maintain proper credit and payment on patient accounts, which includes performing cashiering duties, posting charges, and printing receipts.
Scan patient information and reports into the computer system.
Verify insurance.
Flexibility for cross-training is expected, and occasionally you may take on tasks outside your normal scope of practice.
Observe and identify ways to advance our organization in a manner that reflects our values.
Additional duties may be assigned as needed to help drive our vision and fulfill our mission while upholding our organizational values.