Front Desk
About The Position
LGTC's ED Program in Campbell is seeking a welcoming, organized, and detail-oriented Front Desk to support the daily operations of our Eating Disorder program. This role serves as the first point of contact for clients, staff, and visitors and is responsible for greeting and checking in clients, managing appointment statuses in the EHR, and notifying clinicians of client arrivals. The Front Desk supports admissions and program flow by facilitating orientations, monitoring orientation checklist completion, enrolling clients in the correct program episodes, coordinating schedules, and supporting group and documentation audits. This role also assists with administrative and program coordination tasks as needed.
Requirements
- High school diploma or equivalent required; administrative or healthcare experience preferred
- Experience in a healthcare, mental health, or clinical setting strongly preferred
- Comfortable using EHR systems, Microsoft Teams, and basic office technology
- Strong organizational skills and attention to detail
- Excellent interpersonal and communication skills
- Ability to multitask, prioritize, and remain calm in a fast-paced environment
- Professional, friendly, and client-centered demeanor
Nice To Haves
- administrative or healthcare experience
- Experience in a healthcare, mental health, or clinical setting
Responsibilities
- Greeting and checking in clients
- Managing appointment statuses in the EHR
- Notifying clinicians of client arrivals
- Facilitating orientations
- Monitoring orientation checklist completion
- Enrolling clients in the correct program episodes
- Coordinating schedules
- Supporting group and documentation audits
- Assisting with administrative and program coordination tasks as needed
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
11-50 employees
