Front Desk

Amazing Explorers Academy of Windermere•Ocoee, FL

17d

About The Position

The Front Desk is responsible for the business office of the center, supporting the management, parents and teaching staff. The ideal candidate has some post high school education or training and experience in an administrative position. He or she must have a pleasant and courteous personality, strong administrative and organizational skills, strong phone and computer skills, and excellent communication and interpersonal skills.

Requirements

Must be at least 18 years old
High school diploma or GED required
Minimum of 6 months experience in office environment
Knowledge of childcare rules and regulations
Able to relate well to the public in person and on the phone
Diplomatic, tactful, creative, discreet, flexible, dependable, well organized, friendly
Able to work effectively with multiple supervisors, balance and prioritize multiple requests
Able to handle complex and multi faceted tasks
Excellent computer skills
Maintain CPR and First Aid
Maintain child Abuse and Neglect classes
Maintain blood borne pathogen and fire extinguisher certification
Maintain physically every two years.
Complete Department of Children and Families 45 hours training.

Nice To Haves

some post high school education or training preferred
experience in an administrative position

Responsibilities

Add new families / enrollments to computer system
Set up new paper files for director to review for new students
Add new employees on computer system
Answer telephone, take messages, respond to injuries, and give directions to the center
Call parents in the event of an accident or incident report
Set up new employee paper files for staff for the director to review
Keep hourly classroom counts
Print monthly roll call for staff, playground registers, cleaning visits, supply lists, diaper charts etc
Collect outstanding tuition via telephone
Produce letters, signs, forms requested by the director
Substitute in classrooms if needed
Assist with sick children
Assist in the opening or closing of the facility
Process maintenance requests
Produce welcome packs, new starter packs and welcome folders
Any other duties as required by the Director or Curriculum Specialist