Onsite Front Desk - Part Time/Temporary (Pointe West)

RealManage • Galveston, TX

7d • $18 - $20 • Onsite

About The Position

RealManage Elevated Onsite is a division of RealManage, a company that specializes in the management of community associations with onsite staff. Our mission is to provide the best possible lifestyle HOA management services to our partner communities by encompassing the Best People, Best Technology, and Best Service reputation of RealManage and its CiraConnect division. The RealManage Elevated Onsite professional staff has decades of experience managing age-restricted communities, luxury high-rise condominiums, co-ops, urban mixed-use, and large-scale single-family developments with complex amenities. Our focus is on customer service and lifestyle for the residents and the boards we serve- ensuring that the community receives the finest management in the industry.
RealManage Elevated Onsite is a values-based company with the following values as our guiding principles:
Integrity: we always do the right thing.
Respect: for our customers, employees and company; mutual respect is the cornerstone for every RealManage relationship.
Selflessness: more than teamwork; we are part of something special and much larger than any of us.
Personal Relationships: we are a professional services company; people do business with people they like.
Always Improving: never satisfied, always learning, and always growing; one is either getting worse or getting better...never staying the same. At RealManage, we are always getting better.
Join RealManage Elevated Onsite fast-growing team where energy, teamwork, innovation, and contribution are highly valued.
Each branch proudly serves a diverse mix of single-family, townhome, and condominium communities. These community associations are of all sizes, from small communities to large, master-planned communities.
RealManage has earned the prestigious Certified™ recognition from Great Place to Work®, a global authority on workplace culture, employee experience, and leadership excellence. This accolade is a testament to the positive feedback from our employees about their RealManage experience.
The Front Desk / Admin greets and provides excellent customer service to all guests entering the facility. Also provides support and services to the Association Management Staff.
This is a Part Time, temporary position that will need a flexible schedule to assist with fill in help. Weekend and Weekdays included.

Requirements

• High School diploma
• 2-3 years’ experience in administrative, customer service, and/or related fields
• Excellent communication, writing skills, and phone etiquette
• Excellent computer skills, including MS Outlook, Word, and Excel.
• Familiar with standard operations of common office equipment: Phones, printer, postage meter
• High degree of accuracy and attention to detail
• Positive, outgoing personality and the ability to work as a team player
• Candidates will have strong communication and organization skills.
• Ability to work a flexible schedule
• Must be detail-oriented.
• Background screening and pre-employment drug screening are required.
• The ability to utilize technology is mandatory.

Responsibilities

• Receive and respond to resident phone calls; redirect as appropriate
• Greet all guests with a warm smile and a positive attitude, assisting them with questions and directing them to the appropriate team members as needed
• Assist with checking residents in, as necessary, to utilize the fitness center and pool.
• Facilitate amenity access by having residents either provide completed documentation or by providing them with the appropriate documentation to read and sign in order to receive amenity access cards.
• Update new/existing owners’ information in the appropriate system daily or as required.
• Sort incoming mail and package deliveries for distribution
• Perform or assist with any operations as required to maintain workflow and to meet schedules. Notify supervisors of unusual equipment or operating problems, and the need for additional materials and supplies.
• Ensure all safety precautions are followed while performing job duties.
• May be asked to assist with special projects and tasks.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees