Front Desk

Smart Arches Dental Implant Centers•Monroe Township, NJ

25d•$19 - $23

About The Position

We provide life-changing full-arch and full-mouth implants, prioritizing exceptional patient experiences. You’ll play a key role in supporting patients throughout their journey with us. We seek a passionate individual with at least two years of healthcare scheduling experience, strong customer service skills, and attention to detail. Experience in high-volume surgical practice is a plus but not required. More than technical skills, we value integrity, dependability, a strong work ethic, and a positive attitude.

Requirements

Task and detail oriented
Self-starter who works well as a part of a team
Excellent written and verbal communication skills
Flexible and a quick learner
Great organizational skills, excellent customer service skills and high level of office aptitude
High school diploma or GED required
Prior dental front office experience required

Nice To Haves

Experience in high-volume surgical practice is a plus but not required.

Responsibilities

Greet patients and complete check-in with a welcoming demeanor.
Answer calls, confirm appointments, and follow up with labs and vendors.
Schedule appointments and manage calendars.
Handle referrals and appointment letters.
Process and track five-figure payments, send insurance claims, and balance daily deposits.
Maintain accurate records, alert manager of issues, and anticipate potential problems.
Keep the front desk area clean, track supplies, and place orders.
Participate in meetings and training.
Distribute mail, manage voicemails, faxes, and emails, and relay important information to the team.
Operate multi-line phones, fax, scan, and use software for accurate record-keeping.
Performs miscellaneous job-related duties as assigned to support office and organization.