Front Desk

Jefferson Dental Clinics • East Dallas, TX

251d • $14

About The Position

We are Jefferson Dental & Orthodontics and we believe in taking a personal approach to dentistry. Since our humble beginnings in Texas in 1967, we've been a trusted friend for our patients near and far. At Jefferson, we understand it takes more than clinical excellence to earn a patient's trust. It's of the utmost importance that we all see the patient as a unique individual and demonstrate that their care plan is designed around each of their needs. We'll do whatever it takes to put a smile on each patient's face, so the rest of the world can see how amazing it is. We truly change people's lives. Do you want to be a part of our life changing team?! Our Front Desk team members, otherwise known as Patient Concierges, provide 5 star patient experience, serving as the "first impression" and "final memory" for the interactions at Jefferson. Patient concierges greet patients; engage in open, educational communication to provide overview of visit and address questions or concerns; process patient paperwork and insurance verifications; and schedule patient appointments including new patients, recall, or emergencies. Patient Concierges are also cross-trained on basic back office functions to help support the 5-star patient experience.

Requirements

• Customer service experience
• High School Diploma or equivalent required
• Intermediate Microsoft office proficiency, specifically Excel, Outlook and Word

Nice To Haves

• Dental office management experience, especially in a multi-specialty office, highly preferred
• Knowledge of Dentrix and Dolphin dental software
• CPR-BLS, RDA, or other related dental certifications

Responsibilities

• Provide excellent customer service to patients
• Be the first impression welcoming patients to the office and the final friendly face they see after their visit
• Perform administrative duties such as assisting with patient paperwork, scheduling appointments, verifying insurances, and other front office duties as assigned

Benefits

• Competitive pay and bonus structure - starting salary $14/hour and bonuses of up to $800/month*!
• New Grads welcome!
• Growth and advancement opportunities for leadership roles
• Vacation and PTO
• $25,000 of Company-paid Life Insurance
• Wide variety of additional benefits including:
• Medical
• Dental
• Vision
• Short-term and Long-term Disability
• Health Saving Account
• Flexible Spending Account
• Dependent Care Spending Account
• Supplement Life Insurance for you or your dependents
• 401(k)
• Accident
• Critical Illness
• Identity Protection
• Team Member Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Miscellaneous Manufacturing
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees