Front Desk

Impact Fitness LLC • Benton Harbor, MI

6h • Onsite

About The Position

Planet Fitness is seeking energetic, enthusiastic Front Desk Team Members who are passionate about health & fitness. The company's mission is to enable all people to enhance their lives through an affordable, high-value, non-intimidating, Judgement Free Zone®. Planet Fitness commits to connecting with each community it serves on a grassroots level through local involvement of time and financial resources. As one of the largest and fastest-growing fitness centers in North America, Planet Fitness offers an engaging, positive, and fun environment.

Requirements

• Service-oriented and able to resolve member concerns.
• Basic computer proficiency.
• Upbeat attitude.
• Punctuality and reliability are a must.
• Minimum High School Diploma or Equivalent.
• Initiative and strong communication skills.
• Ability to work a flexible schedule, which may include nights, weekends, and holidays.

Responsibilities

• Communicate with members and TMs in person, by phone, and in writing.
• Follow verbal communication from members, TMs, and supervisors.
• Follow written communication, including prepared scripts for multiple member services such as info calls, tours, cancellations, and rate reviews.
• Use different types of technology to service members.
• Certify in both CPR and AED training.
• Perform CPR and use the AED machine.
• Use and understand exercise equipment and be able to demonstrate its use to members.
• Clean and maintain restrooms, locker area, showers, Black Card Spa amenities, entry way, club floor, and exercise equipment, including mopping, vacuuming, scrubbing, wiping, disposing of trash, and handling chemicals.
• Comply with all safety & sanitization guidelines.
• Perform other duties assigned.

Benefits

• Flexible work schedules
• Same-day pay
• Paid time off
• Promotional opportunities
• A Free PF Black Card Membership (Go to any gym and bring a guest for free, Includes amenities such as free tanning, hydromassage & total body enhancement)
• Free CPR & trainer certifications
• Retirement savings program with a 4% company match
• Free Employee Assistance Program
• Health, Dental & Vision Insurance
• Life insurance
• Short & Long-Term Disability
• Volunteer opportunities in your local community
• A fun, judgement-free environment
• Some benefits are exclusive to full-time team members

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees