Front Desk

Impact Fitness LLCBenton Harbor, MI
Onsite

About The Position

Planet Fitness is seeking energetic, enthusiastic Front Desk Team Members who are passionate about health & fitness. The company's mission is to enable all people to enhance their lives through an affordable, high-value, non-intimidating, Judgement Free Zone®. Planet Fitness commits to connecting with each community it serves on a grassroots level through local involvement of time and financial resources. As one of the largest and fastest-growing fitness centers in North America, Planet Fitness offers an engaging, positive, and fun environment.

Requirements

  • Service-oriented and able to resolve member concerns.
  • Basic computer proficiency.
  • Upbeat attitude.
  • Punctuality and reliability are a must.
  • Minimum High School Diploma or Equivalent.
  • Initiative and strong communication skills.
  • Ability to work a flexible schedule, which may include nights, weekends, and holidays.

Responsibilities

  • Communicate with members and TMs in person, by phone, and in writing.
  • Follow verbal communication from members, TMs, and supervisors.
  • Follow written communication, including prepared scripts for multiple member services such as info calls, tours, cancellations, and rate reviews.
  • Use different types of technology to service members.
  • Certify in both CPR and AED training.
  • Perform CPR and use the AED machine.
  • Use and understand exercise equipment and be able to demonstrate its use to members.
  • Clean and maintain restrooms, locker area, showers, Black Card Spa amenities, entry way, club floor, and exercise equipment, including mopping, vacuuming, scrubbing, wiping, disposing of trash, and handling chemicals.
  • Comply with all safety & sanitization guidelines.
  • Perform other duties assigned.

Benefits

  • Flexible work schedules
  • Same-day pay
  • Paid time off
  • Promotional opportunities
  • A Free PF Black Card Membership (Go to any gym and bring a guest for free, Includes amenities such as free tanning, hydromassage & total body enhancement)
  • Free CPR & trainer certifications
  • Retirement savings program with a 4% company match
  • Free Employee Assistance Program
  • Health, Dental & Vision Insurance
  • Life insurance
  • Short & Long-Term Disability
  • Volunteer opportunities in your local community
  • A fun, judgement-free environment
  • Some benefits are exclusive to full-time team members
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