DSC Hotel Supervisor

Dakota Sioux Casino & Hotel • Watertown, SD

1d

About The Position

The Front Desk Supervisor position assists the hotel
manager in areas concerning the front desk. Assists in scheduling coverage and
training staff.

Requirements

• High school diploma or GED required.
• Eighteen (18) years of age.
• Valid driver’s license.
• Must obtain non-gaming license upon hire.

Nice To Haves

• Previous related supervisory experience preferred.
• Strong written and verbal communication skills.
• Excellent guest service skills.
• Flexible availability.

Responsibilities

• Performs all duties in a professional, courteous and pleasant manner.
• Supervises and assists the workloads of the front desk clerks.
• Prepares and maintains employee schedules for the front desk, ensuring adequate coverage for each shift.
• Train front desk clerks in policies, procedures and demonstrate use of office equipment during team member orientation.
• Ensures communication between departments is open and hotel team members are together in a professional manner.
• Performs administrative tasks relating to personnel matters, prepares periodic reports and attends staff meetings.
• Sits in on any meeting where the hotel manager is unable.
• Performs other duties as necessary and assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 11-50 employees