Front Desk Supervisor

Volunteers of America - Greater New York, Inc.•New York, NY

7h•Onsite

About The Position

Volunteers of America-Greater New York (VOA-Greater New York) is an anti-poverty organization working to end homelessness in the New York area by 2050. We operate over 60 programs across New York City, Northern New Jersey and Westchester County including emergency, transitional and permanent housing. Our services extend to families experiencing homelessness, survivors of domestic violence, people living with HIV/AIDS, veterans, youth aging out of foster care, adults with behavioral health or substance use needs, and others in need, including a special education preschool program. We are in search of new talent in the following position… Position: Front Desk Supervisor The Front Desk Supervisor coordinates the operation of the program during the assigned shift. Stockholm Family Residence is a transitional family shelter residents learn essential skills that enable them to meet the challenges of everyday life. To learn more about the program, copy and paste this link into a browser https://www.voa-gny.org/transitional-housing Location: Brooklyn, NY 11221

Requirements

High school diploma or GED preferred.
One year of relevant experience working in a similar capacity in a social services setting.
Must possess good interpersonal skills and basic computer knowledge.
Security License
Fire Guard (F-80)
CPR/First Aid
Fire Guard (F-02)

Responsibilities

Directs all front desk staff activities to ensure adherence to policy and procedures.
Ensure proper documentation of front desk activities.
Provide emergency assistance to residents as needed and supervise incident management system.
Monitor building safety.
Conduct rounds at residence as assigned