Front Desk Supervisor - The Westin Monache

Mammoth Mountain•Mammoth Lakes, CA

1d•$23 - $24•Onsite

About The Position

The Front Desk Supervisor assists the management team in overseeing all Front Desk, Bell and Concierge operations. This individual provides exceptional guest service, guidance and leadership to ensure consistent service is provided. Represents management in solving guest problems and implements company policy when management team is not available.

Requirements

High School or equivalent education required
1-2 years of previous Front Desk Agent experience, Front Desk Supervisor experience or similar
1-year experience in leadership role in hospitality or equivalent
Strong interpersonal and problem-solving skills
Ability to multitask in a high-volume setting
Strong computer skills
Basic cash handling skills required

Nice To Haves

Lightspeed and GXP experience beneficial
Marriott/Starwood experience beneficial
Knowledge of hospitality industry
Ability to effectively present information in a one-on-one setting or in a group

Benefits

free season pass, including free access to all other Alterra resorts
Ski passes for dependents (spouse/child(ren)/domestic partners) includes free skiing at other Alterra Resorts
Discounts on ski/snowboarding lessons
Friends and Family vouchers
Retail & Food discount
Equipment Rental discount
401k with company match
Healthcare
Dental
Vision
PTO for benefit eligible employees
Associates as well as their family and friends, are eligible to receive discounts on Marriott hotels worldwide