Front Desk Secretary

Catholic Health System • Roslyn, NY

83d • $20 - $31

About The Position

The Front Desk Secretary for the Cardiac Imaging Department plays a vital role in ensuring efficient daily operations by managing administrative tasks, patient interactions, and communications. This position serves as the first point of contact for patients and visitors, requiring a high level of professionalism, attention to detail, and customer service skills.

Requirements

• High School Diploma or GED equivalent required.
• Previous experience in a medical office or hospital setting preferred, especially in a cardiac or imaging department.
• Excellent communication and interpersonal skills.
• Strong organizational and time-management abilities.
• Proficient in Microsoft Office (Word, Excel, Outlook) and familiar with EHR systems.
• Ability to handle sensitive and confidential information with discretion.
• Ability to work in a fast-paced environment with accuracy and professionalism.

Responsibilities

• Perform all necessary administrative and secretarial functions to support the smooth operation of the Cardiac Imaging Department.
• Greet and check in patients and visitors in a courteous and professional manner.
• Answer and route incoming phone calls; take messages or direct inquiries as needed.
• Schedule patient appointments and coordinate with imaging technicians and physicians as necessary.
• Maintain patient records, including filing, scanning, and updating electronic health records (EHR) in compliance with HIPAA regulations.
• Prepare and manage correspondence, reports, and departmental documentation.
• Monitor and maintain front desk supplies and equipment.
• Coordinate with other departments, including Radiology, Cardiology, and Patient Services, to ensure accurate patient flow and service.
• Handle patient registration, insurance verification, and co-pay collection as required.
• Assist with special projects and other duties as assigned by department leadership.

What This Job Offers

• Industry: Hospitals
• Education Level: High school or GED