Front Desk/Scheduler
About The Position
At SurgCenter of Silver Spring, we believe health and care are inseparable. We focus on offering a high-quality, service-oriented environment for your surgical procedure. Our technology allows surgeons to perform procedures in the specialty areas of Otolaryngology, Neurosurgery, Podiatry, Orthopedics, Pain Management, Plastic Surgery, and General Surgery. The Front Desk/Scheduler will be responsible for: •Answering phones and greeting patients and visitors. •Schedule surgeries and coordinate schedules between the surgery center and physician offices. •Gathers all detailed information for the patient's chart, such as type of procedure, supplies, special equipment required, insurance information, etc. Enters all patient information in the computer system. •Confers with OR Nurse Manager, Charge Nurse, and /or Administrator to determine status of scheduled surgeries. Alters schedules to meet unforeseen conditions. •Cross-trained to fill in and effectively perform all other job descriptions
Requirements
- Education: High School education and/or equivalent
- Minimum of one year of related experience. Training or equivalent combination of education and experience
- Excellent customer service skills
- Attention to detail
Responsibilities
- Answering phones and greeting patients and visitors.
- Schedule surgeries and coordinate schedules between the surgery center and physician offices.
- Gathers all detailed information for the patient's chart, such as type of procedure, supplies, special equipment required, insurance information, etc. Enters all patient information in the computer system.
- Confers with OR Nurse Manager, Charge Nurse, and /or Administrator to determine status of scheduled surgeries. Alters schedules to meet unforeseen conditions.
- Cross-trained to fill in and effectively perform all other job descriptions
Benefits
- Medical, dental, vision, disability, and life insurance
- Paid time off (vacation & sick leave)
- 401k retirement plan
- Paid holidays
- Health savings accounts, healthcare & dependent flexible spending accounts
- Employee Assistance Program, Employee discount program
- Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long-term care, elder & childcare, AD&D, auto & home insurance.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
