Front Desk Sales Associate

The Joint Chiropractic•Stamford, CT

4d•$18 - $20

About The Position

The Joint Chiropractic – Stamford is hiring a Part-Time Front Desk Sales Associate to join our team. If you are high-energy, outgoing, personable, and self-motivated you might be a great fit for this position! In this role you will be the face of our clinic. Your primary responsibility is to enroll new patients in our membership plans and packages by confidently educating them about our practice and the wellness benefits of routine Chiropractic care. You will actively follow up on leads, maintain our relationship with current patients, and help retain our existing patient base. While at the front desk you will welcome and engage with new and existing patients, manage calls and payments, and answer questions, manage patient flow, and ensure return visits.

Requirements

Sales-driven mindset. Membership enrollment and retention is your top priority
Minimum 1 year of sales experience (retail, hospitality, fitness, or service industry) with proven results
Outgoing, upbeat communicator who can confidently build trust
Highly organized with strong attention to detail
Customer service focused with excellent interpersonal skills
Comfortable handling phones, computers, and point-of-sale systems
Available to work during business hours, including Saturdays

Nice To Haves

Bilingual in Spanish/English is a plus
Understanding of or experience with the benefits of chiropractic care is a strong plus
Health-conscious and committed to a wellness lifestyle

Responsibilities

Be the first point of contact for patients: Welcome patients, create rapport, and deliver exceptional customer service
In partnership with our Chiropractors, present and enroll patients in memberships and packages — with confidence, clarity, and enthusiasm
Maintain a Patient-First approach to everything you do
Consistently meet and exceed sales objectives
Input patient information and maintain accurate records
Manage daily clinic operations: phones, check-ins/check-outs, scheduling, and payment processing
Confidently respond to patient questions (pricing, insurance, cancellations, policies)
Re-engage inactive members and encourage retention
Keep the clinic organized, clean, and welcoming
Create and maintain partnership with clinic Chiropractors, managers, and other staff