Front Desk Representative

The position involves essential functions related to patient check-in and check-out processes in a medical office setting. Responsibilities include greeting patients and visitors, verifying medical insurance benefits, and ensuring accurate patient information is entered into the Electronic Medical Records (EMR) system. The role requires effective communication with patients regarding their insurance benefits and coordinating with primary care physicians for referrals and authorizations. Additionally, the position entails handling co-payments, scheduling follow-up appointments, and assisting in training new personnel on front desk duties.