Front Desk Representative

May Management Services Inc•Ponte Vedra Beach, FL

2d•Onsite

About The Position

Front Desk Representative Location: Ponte Vedra, Jacksonville Florida This is a very unique opportunity in the housing industry! We have a proven track record of hierarchy involving our Front Desk Representative receiving training to develop their career long term with lots of growth opportunities! Description The Concierge/Front Desk Representative serves as the first impression of the property, managing high volumes of customer interactions and resolving inquiries professionally.

Requirements

Strong customer service, interpersonal, and communication skills.
Proficiency in Microsoft Office applications.
High school diploma or equivalent.
Reliable Transportation
Able to work M-F in office (Full-Time)
Go-getter attitude
Working collaboratively with the team

Responsibilities

Provide excellent customer service to residents, board members, vendors, and visitors.
Answer high volumes of calls and manage customer requests.
Monitor emergency systems and maintain building security.
Record and resolve complaints/issues.
Assist the property manager with assigned duties.
Follow safety procedures and ensure a secure environment.

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