Surgery Partners Careers-posted 1 day ago
Full-time • Entry Level
Onsite • Atlanta, GA
5,001-10,000 employees

Provides support to administrative office staff assuring a smooth departmental workflow. Responsible for daily tasks such as checking in, checking out, collecting payments, answering telephones, messages, electronic EMR usage, routing calls, reviewing charges, scheduling procedures and on occasion working in coordination with the clinical staff.

  • Greeting patients
  • Performing check-in procedures
  • Maintaining current demographic and insurance information in computer and in the chart
  • Performing office opening procedures
  • Co-pay/co-insurance collection
  • Assisting patients as needed
  • Servicing patients in the lobby with backup for phones and other front office personnel
  • High School Diploma, with 1-2 years experience in healthcare background
  • Knowledge of clinic policies and procedures
  • Knowledge of computer systems, programs
  • Knowledge of medical terminology
  • Must be able to multi – task
  • Must be able to express compassion and kindness to patients calling and being seen in the office
  • Must maintain a professional and upbeat attitude
  • Skill in written and verbal communication and customer relations
  • Ability to work with effectively with medical staff, Management, authorizations, external agencies and patients
  • Requires sitting and standing associated with a normal office environment
  • Normal busy office environment with much patient contact
  • Occasional evening or weekend work
  • Comprehensive health, dental, and vision insurance
  • Health Savings Account with an employer contribution
  • Life Insurance
  • PTO
  • 401(k) retirement plan with a company match
  • And more!
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