Front Desk Representative

Seronda Network • New Orleans, LA

12d • $34,000 - $55,000

About The Position

We are seeking a reliable and friendly Front Desk Representative to join our team. This position plays a crucial role in providing exceptional customer service and ensuring a positive first impression for our guests. The Front Desk Representative will be responsible for managing the reception area, greeting visitors, answering phone calls, and addressing inquiries in person and over the phone.

Requirements

• High school diploma or equivalent; additional certification in hospitality is a plus.
• Proven experience as a front desk representative or similar role in a hospitality setting.
• Strong verbal and written communication skills.
• Ability to handle multiple tasks and work in a fast-paced environment.
• Proficient in Microsoft Office Suite and experience with booking software.
• Excellent organizational skills and attention to detail.

Responsibilities

• Greet and welcome visitors in a friendly and professional manner.
• Answer phone calls, direct inquiries, and respond to customer requests efficiently.
• Manage appointment schedules and room bookings for guests and staff.
• Maintain the cleanliness and organization of the front desk and lobby area.
• Assist with check-in and check-out procedures for guests.
• Handle cash transactions and maintain accurate records of payments.

Benefits

• Competitive salary range of $34,000 to $55,000.
• Health, dental, and vision insurance.
• Paid time off, including holidays and vacation days.
• Opportunities for career growth and professional development.
• Positive and supportive team environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED