Front Desk Representative

Lifepoint Health • Johnstown, PA

4d

About The Position

CPP Surgical Specialties is seeking a full-time Front Office Assistant for the
CPG OB/GYN. The FOA is responsible for assisting Physician’s in providing good
customer service and direction to all patients within the CPG physician office.
This ensures quality health care and patient satisfaction to meet the needs of
patient care within the Physician's office. This position has contact with
adolescent patients through geriatric patients.

Who We Are:

People are our passion and purpose. Conemaugh Health System, of Duke LifePoint
Healthcare, is the largest healthcare provider in west central Pennsylvania, serving over a half-million patients each year through the Conemaugh Physician
Group and Medical Staff, a network of hospitals, specialty clinics and patient
focused programs. Conemaugh Health System employs over 5,000 clinical and
non-clinical staff, and over 450 physicians committed to providing the ideal
patient experience.

Where We Are:

The city of Johnstown is home to high-performing schools and safe, affordable
neighborhoods that make working, living, and raising a family special. There are
many opportunities for educational advancement including the University of
Pittsburgh at Johnstown, Saint Francis University, and Mount Aloysius College.

Why Choose Us:

Health (Medical, Dental, Vision) and 401K Benefits for full-time employees
Competitive Paid Time Off / Extended Illness Bank package for full-time
employees
Employee Assistance Program – mental, physical, and financial wellness
assistance
Tuition Reimbursement/Assistance for qualified applicants
Professional Development and Growth Opportunities
And much more…

Lifepoint Health is a leader in community-based care and driven by a mission of
Making Communities Healthier. Our diversified healthcare delivery network spans
29 states and includes 63 community hospital campuses, 32 rehabilitation and
behavioral health hospitals, and more than 170 additional sites of care across
the healthcare continuum, such as acute rehabilitation units, outpatient centers
and post-acute care facilities. We believe that success is achieved through
talented people. We want to create places where employees want to work, with
opportunities to pursue meaningful and satisfying careers that truly make a
difference in communities across the country.
We employ and provide care to people from all walks of life. We are committed to
promoting healing, providing hope, preserving dignity and producing value with
an inclusive workforce in which diversity is leveraged, respected, and
reflective of the patients, family members, customers and team members we serve.

Requirements

• High School Diploma
• Experience working in the medical field either in a Physician’s office, clinic, comparable related medical setting.

Nice To Haves

• Certification of Medical Secretary, Medical Office Assistant or Medical Office Technician, knowledge of ICD-10/CPT coding, medical terminology.
• Certification of a Medical Secretary, MOA or MOT; CPR certification.

Responsibilities

• Answers phones, displaying a pleasant demeanor and employing organizational standards.
• Schedules patient appointments per provider routine.
• Updates demographic/insurance information at each visit.
• Performs patient check in and check out processes.
• Responsible for obtaining ABN information so visits can be billed appropriately.
• Ensures patients get any needed orders when checking out/ schedules as needed.
• Collects co-payments at time of service and accurately post payments to patient account
• Completes the End of day process per DLP Conemaugh Physician Practices Revenue Cycle Guidelines following DLP Conemaugh Physician Practices Segregation of Duties policy.
• Works front desk queues.
• Scans documents to the patient's chart.
• Completes/ faxes forms, obtain provider signatures.
• Controls Drug Representative Traffic flow.
• Orients new staff as assigned.
• Travels to satellite locations.

Benefits

• Health (Medical, Dental, Vision)
• 401K Benefits
• Paid Time Off / Extended Illness Bank package
• Employee Assistance Program – mental, physical, and financial wellness assistance
• Tuition Reimbursement/Assistance
• Professional Development and Growth Opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED