Front Desk Representative
About The Position
Evara Health provides essential, high-quality care to the communities who need it most through 17 centers and mobile units offering primary care, dental, behavioral health, pediatrics, and more. Evara Health is recognized for its innovative, team-based approach, commitment to community health, and dedication to making healthcare accessible for all. Our people fuel our impact. Team members come for the purpose and stay for the supportive culture and strong, community-focused teams. Build a career that goes beyond a job—it changes lives. About This Role: Patient Registration & Insurance: Performs timely and accurate patient registration, including verifying insurance benefits, entering information into the EHR system, and assisting with financial applications and payment arrangements. Customer Service: Provides exceptional in-person and phone-based customer service by answering non-clinical questions, welcoming patients, and building positive relationships. Financial Counseling & Payment Collection: Assists with financial analysis, collects proof of income, provides payment estimates, and follows proper cash handling procedures, including balancing daily journals. Appointment Coordination: Schedules appointments per protocol, assists with forms, and ensures a smooth office workflow to support care delivery. Team Collaboration & Service Culture: Works closely with the care team, maintaining a flexible, people-first attitude in alignment with Evara Health’s purpose-driven service culture.
Requirements
- High School Diploma or equivalent
- Minimum 1 year of experience as Front Office in a healthcare setting, preferred
- Minimum 1 year of experience in customer service, preferred
Responsibilities
- Performs timely and accurate patient registration, including verifying insurance benefits, entering information into the EHR system, and assisting with financial applications and payment arrangements.
- Provides exceptional in-person and phone-based customer service by answering non-clinical questions, welcoming patients, and building positive relationships.
- Assists with financial analysis, collects proof of income, provides payment estimates, and follows proper cash handling procedures, including balancing daily journals.
- Schedules appointments per protocol, assists with forms, and ensures a smooth office workflow to support care delivery.
- Works closely with the care team, maintaining a flexible, people-first attitude in alignment with Evara Health’s purpose-driven service culture.
Benefits
- 15 days of paid time off with an option to cash out unused day
- 10 paid holidays and an additional day off for your birthday.
- Free gym membership
- 403(b) with 2% employer contribution up to 4% match
- Tuition reimbursement eligibility which includes $1,500 per year.
- Medical, Dental, Vision, Life, Short & Long-Term Disability + extra coverage options.
- Confidential counseling, legal & financial advice through EAP
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
