Part Time Front Desk Representative - Starr Convenient Care

LifePoint Hospitals•Athens, TN

28d

About The Position

Starr Regional Medical Center is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As a Front Desk Representative joining our team, you're embracing a vital mission dedicated to making communities healthier . Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve.

Requirements

High school diploma or the equivalent is preferred.
Ability to read, write, and perform basic mathematical functions.
Excellent interpersonal skills to effectively and courteously handle patient and family interactions and interactions with other staff.
Technology proficiency: familiarity with the use of Microsoft Office Suite; ability to utilize practice management, EMR, and Clockwise software accurately and efficiently.
Organized, detail-oriented, and able to work well under pressure.
Efficient and accurate completion of daily tasks and data entry.
Professional appearance and manner.

Nice To Haves

Knowledge of insurance/medical terms and policies preferred but not required.

Responsibilities

Ensures that all necessary demographic, billing, and clinical information is obtained and entered in the registration system with timeliness and accuracy.
Greet patients and handle check-in/check-out process, including use of Clockwise system.
Enter demographics and scan patient information into EMR and properly log patient into system.
Verify patient demographic and insurance information, updating as needed.
Collect patient payments.
Answer and respond to inquiries, forward messages from patients, pharmacies, and other providers to clinical staff according to company protocol.
Maintain accurate accounting of cash drawer during shift.
Call patients to follow up on their visit to MAUC, as needed.
Maintain cleanliness and functionality of office, particularly lobby and registration area.
Other duties as required.