Front Desk - Part Time

Erickson Senior LivingPompton Plains, NJ
21h$16Onsite

About The Position

Join our team as a Communications Specialist (Front Desk), a crucial role within our community. As the first point of contact for residents, family members, and candidates, you'll set the tone for their experience and ensure a warm and welcoming environment. Available schedule is Every Other Weekend Saturday and Sunday 8:00am - 4:00pm What we offer: A culture of diversity, inclusion, equity and belonging, which builds on our mission, vision and values PTO Plans, PLUS company paid volunteer hours for eligible team members, in accordance with applicable state law 401k for all team members 18 and over with a company 3% match Onsite medical centers, providing wellness visits and sick care for all team members over 18 years of age 30% discount on food and drinks at on-site dining venues, plus additional healthy choice meal options at discounted prices Growth Opportunities – grow with the company as we open new communities and expand on our existing ones! Education assistance, certification reimbursement and access to over 6,000 courses through our online learning library, designed to enhance your current skills and build new ones

Requirements

  • Receptionist experience required
  • Excellent verbal skills
  • Ability to multi-task

Responsibilities

  • Greet and direct our residents, visitors, and staff, handle questions and concerns efficiently
  • Receive emergency calls from residents and staff and dispatch appropriate personnel; page on-call physicians as needed in an accurate and calm manner
  • Monitor all emergency pull cords for Independent Living residents
  • Track status of resident involved in a situation, i.e. transported to a hospital, etc.
  • Manage resident’s list, alphabetically and by resident apartment
  • Assist with maintaining accurate census information, hospitalizations, deaths, etc., and keeping an accurate list of residents who are away and returning
  • Responsible for logging all resident packages and notifying residents of a package pick-up via notice, assuring all mail is dispatched through U.S. Mail at the end of each day, sort and distributes all inter-office mail

Benefits

  • A culture of diversity, inclusion, equity and belonging, which builds on our mission, vision and values
  • PTO Plans, PLUS company paid volunteer hours for eligible team members, in accordance with applicable state law
  • 401k for all team members 18 and over with a company 3% match
  • Onsite medical centers, providing wellness visits and sick care for all team members over 18 years of age
  • 30% discount on food and drinks at on-site dining venues, plus additional healthy choice meal options at discounted prices
  • Growth Opportunities – grow with the company as we open new communities and expand on our existing ones!
  • Education assistance, certification reimbursement and access to over 6,000 courses through our online learning library, designed to enhance your current skills and build new ones
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