Front Desk Representative

Pattern Promotions•Austin, TX

17h•$800 - $950

About The Position

We are seeking an enthusiastic and professional Front Desk Representative to join our team. As the first point of contact for our clients and visitors, you will play a crucial role in shaping the overall experience of our organization. Your ability to create a welcoming environment, offer exceptional customer service, and effectively manage front desk operations will directly contribute to our reputation for excellence. In this role, you will handle a variety of administrative tasks, manage communication channels, and ensure smooth daily operations while maintaining a positive and efficient atmosphere

Requirements

High school diploma or equivalent; additional certification in hospitality or administration is a plus.
Proven experience as a front desk representative or similar role in a customer service environment.
Excellent verbal and written communication skills to effectively interact with clients and team members.
Strong organizational and multitasking abilities to manage various tasks efficiently.
Proficient in Microsoft Office Suite and familiarity with office equipment (e.g., printers, copiers).
Ability to work flexible hours, including evenings and weekends as needed.

Responsibilities

Greet and welcome guests as they arrive and provide them with necessary information and assistance.
Manage incoming calls, emails, and inquiries with professionalism and efficiency.
Schedule appointments and maintain an organized calendar for staff and services offered.
Handle check-ins and check-outs, including processing payments and maintaining accurate records.
Maintain cleanliness and organization of the front desk area to provide a professional appearance.
Assist with administrative tasks such as data entry, filing, and inventory management.