Front Desk Representative- Part-Time

Sundial Beach Resort • Sanibel, FL

81d

About The Position

The Tropical Sundial Beach Resort & Spa is currently seeking a Front Desk Representative. The ideal candidate for this position must have flexible availability. Excellent customer service skills are mandatory and applicants must have the desire to satisfy others in a fast-paced environment. Candidates must display good judgement, follow directions thoroughly and work with minimal supervision.

Requirements

• Organizational Skills.
• Communication Skills.
• Computer Skills.
• Must be familiar with the city and the attractions that it offers.
• Initiative and creative problem solving skills.

Responsibilities

• Efficiently registers and check-out to all guests.
• Follows proper billing and cash handling procedures.
• Displays high level competency in the property management systems.
• Interacts with guests in a manner that is professional, ethical, and customer service driven.
• Follows the proper work environment procedures.
• Provides professional and thorough communication (via email, property management system or verbal) to ensure guest satisfaction.
• Provides excellent concierge services to guests by having a high level of knowledge of dining and recreational opportunities in the surrounding areas.
• Answers all phones in a professional and courteous manner.
• Other duties as assigned by Management.

Benefits

• PTO
• Medical
• Dental
• Vision
• Life insurance
• Tuition Reimbursement
• 401k with company match
• Dining and travel discounts
• Paid tolls for Sanibel & Cape Coral

What This Job Offers

• Industry: Accommodation
• Number of Employees: 251-500 employees