Front Desk Receptionists Needed - Luxury Car Dealership

AppleOne • Los Angeles, CA

396d • $39,520 - $41,600

About The Position

The Front Desk Receptionist position at a luxury car dealership in Beverly Hills involves managing the front desk operations for both the Sales and Service Departments. The role is crucial for providing excellent customer service, handling clerical duties, and ensuring a welcoming environment for clients. The ideal candidate will have experience in high-end customer service settings and be able to work flexible hours, including weekends.

Requirements

• Ability to work weekends and evenings.
• High School Diploma/GED; College degree is a plus.
• Proficient in Microsoft Word, Excel, and Outlook with the ability to create and manage complex spreadsheets.
• Strong organizational skills with the ability to multitask and prioritize effectively.
• Excellent written and verbal communication skills.
• High attention to detail and problem-solving skills.
• Ability to work independently as well as part of a team.

Responsibilities

• Answer high volume phones, schedule appointments, and direct callers to the appropriate person or department.
• Greet showroom customers as they enter the dealership and determine the nature of their visit.
• Address customer complaints and direct them to the appropriate person or department.
• Maintain a clean lobby and front desk throughout the day.
• Offer refreshments to customers when available.
• File, scan, and photocopy service and sales contract paperwork according to protocol.
• Coordinate the distribution of documents and mail.
• Dispose of obsolete files in accordance with established schedules or legal requirements.
• Order office supplies when needed.
• Collect and distribute packages and mail.
• Interact daily with sales and service department team members in person, by phone, and email.
• Notify team members when customers have arrived and assist with customer inquiries.

Benefits

• Health insurance
• Dental insurance
• 401(k)
• Vision insurance
• Paid sick time

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Administrative and Support Services
• Education Level: High school or GED