Front Desk Receptionist

American Family Care • Englewood, CO

330d • $19 - $20

About The Position

We are a locally owned urgent care company (owned by physicians!) that has an opening for a part-time front office, non-clinical position as we are looking to expand our operational care support team with a qualified candidate. We are looking for a qualified candidate who is interested in being a part of a solid and fun team, takes pride in their work, is comfortable with technology/computers, a reliable and committed team player. A successful candidate must have experience performing the administrative duties associated with a doctor's office, surgical clinic or hospital.

Requirements

• High School Diploma or GED
• Minimum of one year experience in an administrative or front desk receptionist role, previous experience in a medical setting is preferred
• Knowledge of medical billing and coding is a plus
• Understanding of the concepts of universal precautions, HIPAA and OSHA
• Team player, excellent verbal and written communication skills, adaptable in fast-paced environment, possesses excellent client interaction skills, able to multi-task and work independently

Nice To Haves

• Previous experience in an Urgent Care facility preferred
• Familiarity with phone systems and handling multiple phone lines
• Knowledge of medical office procedures and terminology is a plus
• Proficient in computerized systems for scheduling, data entry, and file management
• Strong attention to detail and organizational skills
• Proficiency in using Google Suite or similar software

Responsibilities

• Greet and welcome patients and visitors at the front desk
• Answer phone calls, take messages, and direct calls to appropriate staff members
• Schedule appointments and manage the appointment calendar
• Check-in patients, verify insurance information, and collect necessary paperwork
• Assist with patient registration and update patient records
• Perform data entry tasks and maintain accurate records in the computer system
• Manage incoming and outgoing mail, faxes, and emails
• Maintain cleanliness and organization of the front desk area
• Assist with various administrative tasks as needed

Benefits

• Comprehensive medical (low copay/deductible plan)
• Dental and vision benefits
• Retirement plan investment options
• Additional optional benefits

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Ambulatory Health Care Services
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees