Mint Cannabis-posted 8 months ago
Full-time • Entry Level
Mesa, AZ

Patient Service Representative provides patients with education and information about medical cannabis and its uses while providing amazing customer service. At times a patient service representative will be asked to cross train and assist in other departments such as, administration and packaging. We want to maintain a fun, welcoming, and professional environment for patients and coworkers.

  • Check-in, verify the status and report patient allotment on AZDHS system.
  • Provides patients with education and information about medical cannabis and its uses.
  • Assists patients with product selection in an efficient and timely manner.
  • Processes patient orders and payments utilizing POS software.
  • Operate, maintain and close cash till and deposit end of daily earnings.
  • Assists management staff with daily operational needs.
  • Maintain a clean and professional environment for patients.
  • Applicant must be twenty-one (21) years of age.
  • Applicant must consent to a criminal background check performed by the Company and/or the Arizona Department of Health Services.
  • Valid Arizona Drivers License.
  • High school diploma or equivalent.
  • Experience and education may be substituted for one another.
  • Knowledge of the uses of medicinal cannabis and different methods of medicating.
  • Knowledge of cannabis brands and products available on the Arizona market.
  • General knowledge of cannabis product regulations including dispensing procedures and patient transaction limits.
  • Demonstrate the ability to operate Point of Sale and other computer systems while assisting patients.
  • Excellent communication, customer service, and sales skills.
  • Basic knowledge of Microsoft Office.
  • Ability to work in a faced paced environment.
  • Dental insurance
  • Employee discount
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Vision insurance
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