Front Desk Receptionist

Happy Kids Indoor Playground • Grand Rapids, MI

437d • $31,200 - $37,440

About The Position

The Front Desk Receptionist at Happy Kids Indoor Playground will serve as the first point of contact for guests, creating a welcoming atmosphere and ensuring a positive experience for families visiting the facility. This role involves managing check-in and check-out processes, handling inquiries, and assisting with various administrative tasks in a fun and dynamic environment.

Requirements

• High school diploma or equivalent; additional education is a plus.
• Previous experience in customer service or reception preferred.
• Strong communication and interpersonal skills.
• Ability to multitask and work in a fast-paced environment.
• Friendly, approachable demeanor with a passion for working with children and families.
• Basic computer skills, including proficiency in Microsoft Office and point-of-sale systems.
• Availability to work flexible hours, including weekends and holidays.

Responsibilities

• Greet and assist guests as they enter the facility.
• Manage check-in and check-out processes efficiently.
• Answer phone calls and respond to inquiries regarding facility services, pricing, and events.
• Maintain an organized and tidy front desk area.
• Handle reservations, ticket sales, and membership registrations.
• Provide information about playground rules and safety protocols.
• Assist with special events and birthday party bookings.
• Collaborate with team members to ensure a positive guest experience.
• Handle cash and maintain accurate financial records.

Benefits

• Competitive hourly wage.
• Opportunity to work in a fun and dynamic environment.
• Employee discounts on services and merchandise.
• Opportunity for growth and advancement as the facility expands.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED