Urology Associates Of Mobile P.A-posted about 1 year ago
Full-time • Entry Level
Fairhope, AL
Ambulatory Health Care Services

The Front Desk Receptionist at Urology Associates of Mobile plays a crucial role in providing excellent customer service to patients and visitors. This position involves managing patient interactions, ensuring accurate collection of information, and maintaining a smooth flow of appointments in a medical setting.

  • Welcome patients and visitors by greeting them in person or on the telephone; answering or referring inquiries.
  • Collect and record patient and insurance information accurately and discreetly.
  • Collect copays and outstanding items.
  • Monitor patients in the waiting room and answer patient questions.
  • Keep patient appointments on schedule by notifying the provider or nurse of the patient's arrival; reviewing service delivery compared to schedule; reminding the provider of service delays.
  • Check patients out, making appointments and receiving payments as needed.
  • Comply with all governmental rules and regulations.
  • Maintain patient privacy and confidentiality.
  • Bilingual in English.
  • 2+ years experience as a medical receptionist is a plus.
  • Knowledge of AllScripts is a plus.
  • Disability insurance
  • Health insurance
  • Dental insurance
  • 401(k)
  • Paid time off
  • Uniform allowance
  • Vision insurance
  • 401(k) matching
  • Employee discount
  • Life insurance
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