Front Desk/Receptionist

ManTech • Alexandria, VA

401d • Remote

About The Position

The Front Desk Receptionist at ManTech in Alexandria, VA, plays a crucial role in providing exceptional administrative support to government leaders in the Department of Defense. This full-time position involves managing front desk operations, visitor control, and coordinating access for cleared and uncleared visitors, all while supporting a counterterrorism mission. The role requires a professional demeanor and the ability to handle complex administrative tasks with discretion.

Requirements

• At least 2 years of administrative support experience in a Department of Defense office.
• Proficient in Microsoft Office.
• Excellent communication skills.

Nice To Haves

• Proficiency with computers including Microsoft Office.
• Mature and professional attitude with a strong work ethic.
• Ability to work effectively and cooperatively with staff and visitors.
• Ability to work well as part of a team.
• Ability to multi-task.
• Demonstrated ability to answer queries of visitors and direct them to the right person.
• Understanding of monitoring visitor access and issuing passes.

Responsibilities

• Managing front desk operations, including answering multiple phone lines and greeting visitors.
• Performing check-in and check-out procedures for cleared individuals as needed.
• Responsible for visitor control and coordinating office access for cleared and uncleared visitors.
• Tracking appropriate badging for all visitors and logging access appropriately.
• Coordinating with visitors to ensure completion of necessary access documents for the Pentagon Force Protection Agency (PFPA).
• Managing parking access requests and confirmations for visitors at the Mark Center.
• Scheduling and managing conference room calendars.
• Organizing and assisting with conferences, meetings, seminars, and other events, both onsite and local offsite.
• Providing visitor escort services as needed.

What This Job Offers

• Job Type: Full-time
• Industry: Professional, Scientific, and Technical Services
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees