Front Desk Receptionist

Tucson Dermatology • Oro Valley, AZ

400d

About The Position

The Front Desk Receptionist at Tucson Dermatology, Ltd. plays a crucial role in welcoming patients and visitors, managing patient accounts, and ensuring smooth clinic operations. This position requires a strong understanding of insurance processes and the ability to engage in financial discussions with patients. The receptionist is responsible for various clerical and administrative tasks, contributing to patient satisfaction and confidentiality.

Requirements

• Detail-oriented, professional attitude, reliable
• Management and organizational skills to support the leadership of this function
• Ability to follow or provide verbal & written instructions with sufficient grammar and spelling skills to avoid mistakes or misinterpretations
• Interpersonal skills to support customer service, functional, and team mate support needs
• Able to communicate effectively in English, both verbally and in writing
• Mathematical and/or analytical ability for basic to intermediate problem solving
• Basic to intermediate computer operation
• Proficiency with Microsoft Excel, Word, and Outlook
• Specialty knowledge of systems relating to job function
• Knowledge of state and federal regulations for this position; general understanding of HIPAA guidelines

Responsibilities

• Maintains patient accounts by obtaining, recording, and updating personal and financial information for accurate and timely billing.
• Optimizes patients' satisfaction by clearly communicating insurance benefits and expected time of service payments.
• Manages clinic flow by notifying providers of patients' arrival; reviewing service delivery compared to schedule; and reminding providers of service delays.
• Maintains business office inventory and equipment.
• Protects patients' rights by maintaining confidentiality of personal and financial information.
• Perform audits on physician schedules to capture and correct any scheduling discrepancies.

What This Job Offers

• Job Type: Full-time
• Industry: Ambulatory Health Care Services
• Education Level: No Education Listed
• Number of Employees: 11-50 employees