Front Desk Receptionist

WoodSpring Suites Wixom - Novi • Wixom, MI

382d

About The Position

The Front Desk Receptionist at WoodSpring Suites Wixom is responsible for providing exceptional customer service and administrative support. This entry-level position requires a friendly demeanor and professionalism, as the receptionist will be the first point of contact for visitors and callers. The role includes managing phone calls, greeting guests, handling mail, and performing various clerical duties to ensure smooth operations at the front desk.

Requirements

• Entry-level position with a friendly and professional demeanor.
• Ability to manage multiple tasks and prioritize effectively.
• Strong communication skills, both verbal and written.
• Basic clerical skills including photocopying, faxing, and filing.

Nice To Haves

• Experience in a customer service role is a plus.
• Familiarity with office equipment and administrative procedures.

Responsibilities

• Exhibit a cheerful and friendly demeanor at all times.
• Answer telephones and direct callers to the appropriate associate.
• Greet and direct visitors to the company.
• Take and retrieve messages for various team members.
• Provide callers with information such as company address, directions, and website details.
• Receive, sort, and forward incoming mail.
• Maintain and route publications.
• Coordinate the pick-up and delivery of express mail services.
• Keep mail room and storage areas orderly and hazard-free.
• Complete ordering, receiving, stocking, and distribution of office supplies.
• Perform clerical duties such as photocopying, faxing, filing, and collating.
• Provide administrative support for various department leaders.
• Stock break rooms with supplies and keep them tidy.
• Run, unload, and put away dishes in break rooms.
• Manage office equipment and assist associates with its operation.
• Publish OnCue each week.
• Follow safety and security procedures.
• Learn and refer to the Concord Operating Procedures.
• Order catering for meetings.
• Keep water stocked for visitors.
• Assist with in-house meetings and trainings.

Benefits

• Health insurance
• Dental insurance
• 401(k)
• Tuition reimbursement
• Vision insurance
• Life insurance
• Opportunities for advancement

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed