Front Desk Receptionist

RezolutCohoes, NY
1d

About The Position

Albany Imaging, a Rezolut company, is seeking a Front Desk Receptionist to join our team! Who is Rezolut? Rezolut is a national emerging platform of diagnostic medical imaging services. With focus on four key platforms, our vision is to provide topnotch patient care partnered with innovative technology — to achieve better health outcomes.   We provide high-quality, cost-effective, fixed-site outpatient diagnostic imaging as well as mobile imaging and health services. In each of our regions, we are the best in radiology, offering all radiology services! Job Summary Capital Imaging Associates is expanding out clerical team! We are looking for a career and detail oriented, dependable individual who has a positive, compassionate and energetic attitude with professional phone etiquette. This individual will be cross trained as a receptionist and a scheduler. Our ideal teammate: Is a self-directed learner who is willing to apply direct feedback and continuously and humbly self-assess in order to grow personally and professionally.  Will work under general guidance with some expectation of autonomy. Has excellent verbal and written communication skills and strong attention to detail. Has the ability to prioritize tasks and to delegate them when appropriate. Acts with integrity, professionalism, and confidentiality. Can work in a fast-paced, patient focused environment with heavy call volume. Is committed to quality patient care and exceptional customer service. 

Requirements

  • High School degree or equivalent.
  • Minimum of 1 year of prior medical receptionist experience.      
  • Medical terminology and Computer skills

Responsibilities

  • Greet and register patients in a fast-paced radiology facility. 
  • Answer telephone calls.
  • Accurately schedule multi-modality radiology studies. 
  • Enter/confirm patient demographics and insurance information in the patient medical record.
  • Verify patient insurance eligibility.
  • Work as a team to assist radiologists, technologists, co-workers, patients, and referring physician offices as needed.
  • Deliver exceptional customer service.
  • Respond to requests for information in a timely manner.
  • Confirm appointments/preparations.
  • Adhere to safety protocols.

Benefits

  • Immediately accrue PTO as you work! (Full Time)
  • 6 Observed Holidays
  • Medical, Dental, Vision, Life and other voluntary insurances for full-time employees
  • 401(k) Retirement plan  
  • Employee Assistance Program
  • Rezolut University, a career pathways program to help further your career! 

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

High school or GED

Number of Employees

501-1,000 employees

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