Front Desk Receptionist

HealthWorks Medical•Paducah, KY

14d•$13 - $14•Onsite

About The Position

We are looking for a front-desk receptionist to join our front-office team @ HealthWorks Family Medicine team. The job is extremely fast-paced and requires excellent customer service skills. A few of the job duties include answering phone calls, scanning, faxing, data entry, and managing schedules. To be successful you should have a pleasant personality, as this is also a customer service role. Multitasking is essential for this position.

Requirements

Proven work experience as a Receptionist (preferred)
Hands-on experience with office equipment (e.g. fax machines and printers)
Professional attitude and appearance
Solid written and verbal communication skills
Excellent organizational skills
Multitasking and time-management skills, with the ability to prioritize tasks
Customer service attitude
Medical office: 1 year (Preferred)
Clerical or Administrative: 1 year (Required)

Responsibilities

Greet patients professionally at the check-in window
Check patients in at their appointments - verify all demographic and insurance are correct
Scanning and updating patient demographics and insurance into EMR
Managing all medical record requests
Answers and directs incoming calls to the appropriate area professionally and politely, by identifying our organization and self
Scheduling patient appointments
Calling and rescheduling patient appointments according to the provider schedules
Mailing lab and diagnostic results to patients
Reconciling lab results in the EMR to the appropriate patient chart
Sorting incoming mail to the appropriate location
Assisting with incoming faxes to the office through the EMR and redirecting them to the appropriate location
Other duties as assigned.