Front Desk Receptionist

Home Care Providers of Texas•Dallas, TX

21h

About The Position

The front desk receptionist is responsible to ensure that all calls are answered in a timely manner and greet visitors as they arrive. This is done in a professional and courteous manner. Attendance and punctuality are crucial in this position.

Requirements

A basic knowledge in healthcare setting is a plus.
Excellent customer service skills a must.
The ability to multi task and be a problem solver.
General computer skills and email knowledge.
High School Diploma

Responsibilities

Answer calls in a timely and courteous manner.
Minimize callers hold time
Gather information from caller as to the nature of the call prior to transferring.
If it is a patient, get name, and Date of Brith from the prior to transferring to appropriate party.
Greet all visitors to the office
Maintain workplace security by not allowing anyone to enter the workplace without an escort.
Maintain company phone listing
Assisting with a variety of administrative duties to include copying, faxing, and stamping outgoing mail.
Attaching documents into EMR as assigned
Other duties as assigned.