Front Desk Receptionist

Cardone Enterprises Inc•Aventura, FL

20d

About The Position

The Front Desk Receptionist is a high-visibility role responsible for managing the front-of-house experience and supporting daily office operations. This position serves as a trusted, senior presence at the front desk, ensuring a professional, secure, and welcoming environment while supporting office efficiency, consistency, and process excellence. The ideal candidate demonstrates strong judgment, exceptional communication skills, and the ability to operate confidently in a fast-paced, dynamic environment.

Requirements

High school diploma or GED required
3+ years of experience in a receptionist, front desk, or administrative support role
Proven ability to manage front desk operations independently
Strong professional phone presence and in-person communication skills
Excellent written and verbal communication skills in English
High level of organization, attention to detail, and time management
Ability to multitask and prioritize effectively in a fast-paced environment
Strong interpersonal skills with a calm, confident, and service-oriented demeanor
Reliable, punctual, and dependable with a strong attendance history
Demonstrated ability to work cross-functionally with internal teams
Exceptional written and verbal communication skills
Proactive, take-initiative mindset with sound judgment
Organized, detail-oriented, and deadline-focused
Strong ability to manage competing priorities
Team-oriented with the ability to lead by example
Interest in process improvement and operational efficiency
Basic project coordination and task management skills

Responsibilities

Serve as the primary point of contact for all visitors, guests, and inbound communications, representing the company with professionalism and confidence
Greet and welcome visitors in a courteous, polished, and service-oriented manner
Answer and route incoming phone calls promptly and professionally
Enforce office security procedures by verifying scheduled visitors, ensuring guest sign-in compliance, and notifying appropriate personnel of arrivals
Maintain a clean, organized, and professional reception area and common spaces at all times
Manage and track visitor activity, calls, and inquiries with accuracy and discretion
Coordinate scheduling and meeting support for office teams as needed
Receive, sort, and distribute mail, packages, and deliveries
Monitor office supply inventory and coordinate restocking as needed
Maintain and organize office filing systems and front desk documentation
Operate standard office equipment including copiers, scanners, fax machines, and computers
Serve as a point of escalation for front desk or visitor-related issues
Support onboarding or training of new front desk or administrative staff as needed
Identify opportunities for improving front desk operations, office flow, and visitor experience
Support ad-hoc administrative and operational tasks as assigned