Part-Time Front Desk Receptionist (Experience Preferred)

Familia Dental | Janesville, WI•Janesville, WI

About The Position

Our Janesville dental practice is looking for a friendly and patient-focused part-time Front Desk Receptionist to join our team. The ideal candidate is organized, personable, and experienced in a dental or medical office setting. About the Company Familia Dental was established in 2008 and has grown rapidly because of our quality dentistry and our caring, compassionate approach to all people. Our practice exemplifies the core values of quality, honesty, and care in everything that we do. Our company is committed to community outreach and internal growth. Join our family and be part of a team that gives back to the community while making a difference every day. Familia Dental strongly believes in promoting from within, making it a great place to turn a job into a long-term career. Job Purpose The Front Desk Dental Receptionist serves as the first point of contact for patients, creating a positive and professional experience while supporting daily administrative and scheduling needs of the dental practice.

Requirements

Excellent customer/patient service and verbal communication skills.
Ability to read, write, speak and understand information and effectively present information one-on-one with patients.
Ability to apply common sense understanding to carry out details written or verbally instructed.
Basic computer knowledge
Ability to work in fast paced, patient-focused environment.
Organizational skills and detail oriented
Interpersonal and listening skills
Previous dental office experience preferred but not required

Nice To Haves

Experience with dental management software experience is preferred

Responsibilities

Greet and check in patients
Answering the phone and scheduling appointments
Maintain patient accounts and records
Knowing and understanding insurance plan rules and protocols and able to follow them
Having patience and ability to be sensitive to patient emotions
Ability to listen to patients and other healthcare workers and follow directions from a Dentist or supervisor.
Verify patient's insurance
Insure all record keeping requirements are fully and accurately completed
Submit claims to insurance companies
Notify Office Manager of equipment trouble or general safety concerns
Attend and participate in morning huddles, chart reviews and regular office meetings.
Follow company policy and procedures
Understand and follow HIPAA regulations, state and Federal OSHA laws and safety standards and maintain confidentiality.
Other tasks as assigned.