Front Desk Receptionist (Full-time)

Surgery Partners Careers•San Ramon, CA

About The Position

JOB TITLE : Medical Front Desk Receptionist GENERAL SUMMARY OF DUTIES : Greeting patients Performing check-in procedures Maintaining current demographic and insurance information in computer and in the chart Performing office opening procedures, co-pay/co-insurance collection, and assisting patients as needed Primary focus is servicing patients in the lobby with backup for phones and other front office personnel REQUIREMENTS : High School Diploma, with 1-2 years experience in healthcare background Knowledge of clinic policies and procedures Knowledge of computer systems, programs Knowledge of medical terminology Must be able to multi – task Must be able to express compassion and kindness to patients calling and being seen in the office Must maintain a professional and upbeat attitude Skill in written and verbal communication and customer relations Ability to work with effectively with medical staff, Management, authorizations, external agencies and patients Requires sitting and standing associated with a normal office environment Normal busy office environment with much patient contact Occasional early morning and evening work This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve. Benefits: Comprehensive health, dental, and vision insurance Health Savings Account with an employer contribution Life Insurance PTO 401(k) retirement plan with a company match And more! Equal Employment Opportunity & Work Force Diversity Our organization is an equal opportunity employer and will not discriminate against any employee or applicant for employment based on race, color, creed, sex, religion, marital status, age, national origin or ancestry, physical or mental disability, medical condition, parental status, sexual orientation, veteran status, genetic testing results or any other consideration made unlawful by federal, state or local laws. This practice relates to all personnel matters such as compensation, benefits, training, promotions, transfers, layoffs, etc. Furthermore, our organization is committed to going beyond the legal requirements of equal employment opportunity to take positive actions which ensure diversity in the workplace and result in a multi-cultural organization.

Requirements

High School Diploma, with 1-2 years experience in healthcare background
Knowledge of clinic policies and procedures
Knowledge of computer systems, programs
Knowledge of medical terminology
Must be able to multi – task
Must be able to express compassion and kindness to patients calling and being seen in the office
Must maintain a professional and upbeat attitude
Skill in written and verbal communication and customer relations
Ability to work with effectively with medical staff, Management, authorizations, external agencies and patients
Requires sitting and standing associated with a normal office environment
Normal busy office environment with much patient contact
Occasional early morning and evening work

Responsibilities

Greeting patients
Performing check-in procedures
Maintaining current demographic and insurance information in computer and in the chart
Performing office opening procedures
Co-pay/co-insurance collection
Assisting patients as needed
Servicing patients in the lobby
Backup for phones and other front office personnel