Front Desk Receptionist - FULL TIME

Senior Star•Dublin, OH

4d•$16•Onsite

About The Position

At Senior Star, the Front Desk Concierge is the heartbeat of our community. This position is vital as the front desk serves as the hub of activity for our residents, guests, and associates. If you have a positive attitude, exceptional attention to detail, and a genuine love for working with the senior population, this role is for you! About the Role: The Front Desk Concierge is dedicated to providing legendary customer service to residents and guests. They take pride in going above and beyond to create moments of joy and deliver service excellence. From answering questions to assisting residents, the concierge plays a critical role in ensuring every interaction is a memorable one.

Requirements

A positive attitude and a passion for helping others.
Excellent attention to detail and organizational skills.
Strong communication and problem-solving abilities.
A commitment to creating meaningful connections with our residents.

Responsibilities

Delivering exceptional customer service to residents, their families, and guests.
Acting as the primary point of contact at the front desk for inquiries and assistance.
Maintaining a welcoming and professional atmosphere in the lobby area.
Managing daily front desk operations, including answering calls, handling requests, and ensuring smooth communication.
Creating opportunities to WOW residents and guests with thoughtful gestures and extraordinary service.

Benefits

Paid training, including on-the-job training to help you gain confidence and master the skills needed for success.
Holiday pay for all major holidays worked.
Opportunities to participate in special events and work in multiple dining venues.
Flexible scheduling to maintain work-life balance.
A supportive work environment focused on teamwork and respect.

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