Front Desk Receptionist - Part-Time

Chapman BMW on CamelbackPhoenix, AZ
$17Onsite

About The Position

Chapman BMW on Camelback is looking for a part-time Front Desk Receptionist to join our team to help ensure every customer enjoys a positive dealership experience. The receptionist will provide friendly and helpful support to customers and staff. Our ideal candidate will be welcoming, dependable and great at building relationships with customers and employees. If this sounds like you, we encourage you to apply!

Requirements

  • Previous experience working in a receptionist or customer service role is preferred.
  • Excellent customer service and interpersonal skills, in-person and over the phone.
  • Basic computer skills are necessary.
  • Good time management with the ability to multi-task effectively.
  • Dedicated to providing outstanding customer support.
  • Must pass a pre-employment background check and drug screening.

Responsibilities

  • Interact with customers in person and over the phone, assisting with questions and scheduling service appointments.
  • Answer inbound calls and transfer callers to the appropriate team member for further assistance.
  • Make outbound calls to schedule service for recalls, declined services and past due appointments.
  • Contribute to customer satisfaction and dealership goals by consistently demonstrating professionalism and a helpful attitude.
  • Manage fleet of loaner vehicles.
  • Assist with filing customer repair orders and other clerical tasks.

Benefits

  • Competitive Compensation: Starting at $17 per hour.
  • Professional Development: Access ongoing training and growth opportunities to advance your career.
  • Supportive Team Environment: Join a collaborative team where your contributions are valued.
  • Employee/Family Discounts: Enjoy discounts on vehicle purchases and services for you and your family.
  • Volunteer Opportunities and more!
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