Pet Resort Front Desk Receptionist
About The Position
Join Our Guest Services Team at Morris Animal Inn! Morris Animal Inn is a family-owned and operated luxury pet resort offering dogs & cats the finest in lodging, grooming, training & daycare services. We believe that caring for dogs and cats is a great responsibility and privilege - one that we take very seriously. Our commitment is rewarded each time we send home a happy pet to a satisfied pet parent! We’re hiring a permanent, year-round Full Time Front Desk Receptionist to join our outstanding Guest Services team at our Montville location. Starting pay is $17.00 per hour.
Requirements
- Prior work experience that focuses on engaging and assisting customers with a high degree of friendliness and professionalism
- Basic computer proficiency and comfort learning new software systems
- High attention to detail and the ability to thrive in a fast-paced, collaborative environment
- An appreciation for the fact that pet care is a 365-day business so availability to work on weekends and over holiday periods is required.
- A genuine love of dogs, cats, and people!
Responsibilities
- Warmly welcoming clients and their pets upon arrival
- Answering phones, emails, and inquiries promptly and professionally
- Scheduling and confirming appointments
- Promoting services and knowledgeable answering client questions
- Maintaining accurate client and pet records
- Processing invoices and collecting payments
- Managing pet check-in and check-out, including completion of required paperwork
- Keeping the front desk and lobby clean and organized
- Collaborating with other departments to ensure seamless, exceptional pet care
Benefits
- Structured paths for growth and advancement
- Generous employee discounts on our services, including pet daycare
- A unique Employee Rewards & Recognition program
- Comprehensive benefits including medical, dental, and vision insurance, 401(k), and paid vacation
- Weekly pay and bi-weekly schedules provided in advance
- All the adorable dogs and cats you could ask for!
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
11-50 employees
