MD Care & Associates-posted about 1 month ago
$20 - $20/Yr
Full-time • Entry Level
Onsite • El Cajon, CA

MD Care & Associates is seeking a friendly, dependable Front Desk Receptionist to join our patient-centered team in San Diego. This role involves checking patients in and out, answering phone calls, verifying insurance, scheduling appointments, and maintaining accurate records, all while helping to create the warm, family-friendly atmosphere that defines our practice. The ideal candidate is a team player with strong communication skills, attention to detail, and the ability to connect easily with patients. Prior experience in a medical office and familiarity with insurance verification is preferred.

  • Greet patients and visitors warmly, maintaining eye contact upon entering the center.
  • Exhibit friendliness and courtesy in interactions with patients and co-workers.
  • Efficiently manage patient check-ins, appointment scheduling, and demographic verification.
  • Collect co-pays and handle financial transactions with accuracy.
  • Adhere to HIPAA regulations for patient information confidentiality.
  • Inform patients of any appointment delays and manage concerns with professionalism.
  • Schedule and confirm follow-up appointments.
  • Handle incoming calls and direct them appropriately.
  • Maintain a clean, organized front office, ensuring all supplies are well-stocked.
  • Comply with all safety guidelines and policies.
  • Proven experience in a receptionist role, within a medical setting.
  • Proficient in phone etiquette and managing multiple lines.
  • Strong organizational skills and attention to detail.
  • Demonstrated self-motivation and drive.
  • Ability to effectively multitask in busy environments.
  • Record of consistent attendance at previous employment.
  • Prior experience in a medical office setting.
  • Epic experience is a plus
  • Bilingual skills in Spanish a plus
  • Medical after 90 days
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