Front Desk Receptionist

ABHS•Laurel Springs, NJ

About The Position

Responsible for various activities in the office, including filing, answering the phone, and organizing documents. Reliability and a strong work ethic combined with great communication skills are a must, as well as familiarity with all necessary office equipment, software, and procedures.

Requirements

Reliability and a strong work ethic combined with great communication skills
Familiarity with all necessary office equipment, software, and procedures.
Ability to function effectively as a part of team.
Outstanding oral and written communication with employees at all levels of the business for support and sharing of information.
Take constructive feedback and prevent discourse among our peers.
Critically thinking should be the solution when problems arise.
Having the ability to accept constructive criticism well in an open and non-defensive manner.
Wear business casual attire (please see dress code policy).
Enthusiastic self-starter operating with sustained energy and showing great initiative.
Comfort working with a diverse base of support, including members, employers, providers, colleagues, community leaders, volunteers, non-profit organizations, vendors, etc.
Excellent interpersonal and communication skills, including ability to read, write, spell in English legibly and without excessive grammatical or communication errors.
Talk and hear both by person and by telephone; ability to speak clearly and effectively using proper grammar before patients, employees and business partners, among others.
Excellent organizational skills.
Accepts constructive criticism well in an open and non-defensive manner.
Ability to manage conflicting priorities.
Ability to maintain a positive work ethic and a congenial attitude in the face of a high-pressure environment.
Ability to function independently and with flexibility.
Ability to work under pressure, handle multiple tasks and interruptions.
Occasional lifting of moderately heavy office supplies; ability to lift supplies for community events, trade shows, conferences, and other marketing opportunities applicable to the organization; ability to lift, push or pull up to 50lbs.
Ability to sit, stand, or walk for extended periods of time.
Must have strong computer skills to meet Microsoft Office and Electronic Health Record software requirements.
High school diploma or equivalent
Successful work experience in a front office setting or in another clerical position.
Strong working knowledge of office procedures and basic accounting principles.
Ability to effectively use and maintain office equipment.
Computer literate: Microsoft Office (Excel, Word, and PowerPoint) required.

Nice To Haves

Current CPR Certification, highly desirable
Narcan Certified, highly desirable

Responsibilities

Greet clients and maintain a positive office atmosphere.
Answer the phone, take messages, and redirect calls to appropriate staff.
Outreach to clients for group and clinical services.
Organize and maintain forms and records, update when necessary.
Create and maintain updated documents and spreadsheets.
Oversee sorting and distribution of incoming mail.
Appointment confirmations
Coordinate scheduled intakes.
Create charts for incoming intakes.
Coordinate group schedules.
Run weekly excel reports to send out to clinical departments.
Assist providers with pharmacy communications.
Maintain centralized scheduling for clinical and medical departments.
Prepare outgoing mail (envelopes, packages, etc.)
Operate office equipment, such as photocopier, printers, etc.
Perform inventory of office supplies and order what is needed.
Assists and covers other staff when necessary to maintain high productivity and efficiency in the department.
As the company continues to grow, additional responsibilities that are essential for the department to be successful will be assigned accordingly.
Demonstrates ability to function effectively as a part of team.
Uses outstanding oral and written communication with employees at all levels of the business for support and sharing of information.
Take constructive feedback and prevent discourse among our peers.
Critically thinking should be the solution when problems arise.
Having the ability to accept constructive criticism well in an open and non-defensive manner.
Wear business casual attire (please see dress code policy).