Front Desk Receptionist

WELLSPACE HEALTH • Sacramento, CA

17d • $21 - $27 • Onsite

About The Position

The Front Desk Receptionist provides administrative and clerical support to a specific program/department. They are responsible for the overall operations of scheduling, screening, and tracking of client services.

Requirements

• High School diploma or equivalent required. Associate's degree preferred.
• Experience in data entry, scheduling, or other administrative work required.
• Knowledge of proper phone and email etiquette.
• Ability to maintain accurate records with attention to detail, even under pressure of system changes or deadlines.
• Strong verbal and written communication skills.
• Strong computer skills including Word, Excel, Outlook, and electronic health records (EPIC and SmartCare experience preferred).
• Commitment to HIPAA and ability to abide by standards of professional ethics and maintain confidentiality.
• A current CPR and first aid certificate or willingness to be trained is required within the first (90) ninety days of employment.
• Adherence to infection control procedures, including but not limited to standard precautions of temperature monitoring, hand washing, symptom self-monitoring, masking, and social distancing.
• Assist and support the Center/Department/Program to meet standards of High Reliability.

Nice To Haves

• Associate's degree
• EPIC and SmartCare experience

Responsibilities

• Greet patients arriving at the site.
• Answer and route phone calls.
• Complete screening questions for new patients.
• Schedule patient appointments.
• Complete confirmation calls for patient appointments.
• Input client data for record-keeping, reporting, and billing.
• Complete daily filing to ensure proper file maintenance.
• Additional duties as assigned.

Benefits

• Successful candidate will receive regionally competitive salary, above average health benefits at reduced costs, company paid life insurance & long-term disability insurance, additional voluntary retirement plan with company match and no vesting schedule requirement.
• Paid bereavement and jury duty leave
• 11 paid holidays per year
• Paid time off
• Paid sick leave
• Flexible Spending Program
• Company paid malpractice insurance for all providers
• Professional development hours offered annually

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 11-50 employees